This Privacy Policy describes how Karrt (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://test.karrt.co.uk/ (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use or access any of the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources over the past 12 months. The types of information we collect depend on how you interact with us. In addition to the specific uses set out below, we may use information we collect to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect our rights and those of our users.

What Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can be associated with you.

Information You Provide Directly

• Contact details: name, address, phone number, email.
• Order details: billing/shipping address, payment confirmation, email, phone.
• Account credentials: username, password, security questions.
• Shopping behavior: items viewed, added to cart or wishlist.
• Customer support exchanges: any information included in messages you send us.

You may choose not to provide certain information, but that may limit your ability to use some features.

Information Collected Automatically

We collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

• Device and browser information
• IP address and network details
• Pages visited and actions taken on the Site

Information from Service Providers

We may receive information from service providers who collect it on our behalf, such as:

• Payment processors (to process your payments)
• Hosting and IT support providers
• Analytics and security vendors

Any information obtained from service providers is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• To provide and fulfill orders. Process payments, arrange shipping, handle returns/exchanges, and manage your account.
• Marketing and promotions. Send you promotional communications and tailor advertising.
• Security and fraud prevention. Detect and prevent unauthorized or malicious activity.
• Customer support. Respond to inquiries and improve our Services.

How We Share Your Personal Information

We may share your personal information with:

• Service providers who assist us in operating the Site, processing payments, analytics, support, fulfillment, and communications.
• Business partners when you opt in to co‑marketing or referral programs.
• Affiliates within our corporate group for internal business purposes.
• Legal authorities or other third parties when required by law or to protect our rights and users.

We never sell your personal information.

User‑Generated Content

Any reviews or other content you post publicly on the Site may be visible to anyone. We are not responsible for how third parties use content you choose to make public.

Third‑Party Links

Our Site may link to external sites. We are not responsible for their practices or content—please review their privacy policies before providing information.

Children’s Privacy

The Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to request deletion.

Data Security and Retention

While we implement reasonable measures to protect your information, no security system is impenetrable. We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you.
• Delete or correct your personal information.
• Port your information to another provider.
• Opt out of marketing communications.
• Restrict or withdraw consent where applicable.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Email: support@karrt.co.uk 

Phone: +447 446 968104